Getting Started
New to the IRI Shopper Panel? Lean more about being a member here.
FAQ
Scan n Go App
- I can't login into the Scan n Go app
- How do I enter petrol using the Scan n Go app?
- How do I scan and transmit my purchase?
- How do I scan no barcode items with the Scan n Go app?
- What happen to my scans when I select "transmit later"
- How do I record takeaway purchases using the Scan n Go app?
Handheld Scanner
- How do I scan items with no barcodes on the handheld scanner?
- How do I set up my wireless handheld scanner?
- How do I record online purchases via handheld scanner?
- How to scan using my handheld scanner?
- What do I do if I make a mistake in scanning ?
- When I place the scanner in the cradle it only displays “Please check power and telephone are connected and place into cradle”.
Scanning Tips
- What should I scan?
- What not to scan?
- How do I scan QR codes on products?
- Tips for scanning
- How do I scan marked down items?
- Can I scan my bills, insurance, car service and holiday?