We’re working hard to deliver rewards as safely and quickly as possible, however please be aware that the impacts of the flooding and extreme weather conditions across New South Wales and Queensland are resulting in some delays with shipping of reward items outside of our control.
Please note that Australia Post and many courier companies are also experiencing some delivery delays for both States.
Below is a note from Australia Post:
"Flooding and extreme weather conditions across New South Wales and Queensland are impacting our ability to transport mail and parcels via our air and road networks, resulting in some delivery delays for both States."
We thank you for your understanding and appreciate your patience during this time.