IRI Shopper Panel Team and Australians are doing their part to prevent the spread of COVID-19 and self-isolating like many of you. We understand current events affected how often you shop now and in the near future. To help you through these uncertain times, we would like to share few tips and updates with you.
Weekly scanning
Although you might not be doing a big weekly shop like before, remember we collect shopping information on many other items you purchase. You can use your Scan n GO app to record purchases such as your pizza delivery, petrol, and online shopping, even your weekly newspaper counts!
Use your Scan n GO app to record takeaway, fast food, or meal delivery.
How do I record restaurant and takeaway purchases using the Scan n Go app?
You can record your petrol purchases via Scan n Go app.
How do I enter petrol using the Scan n Go app?
Your online purchases can be easily recorded with your Scan n Go app
How do I record online purchases?
Record the items without barcodes such as butcher, bakery, and fruits and veggies via Scan n GO app
How do I scan no barcode items with the Scan n Go app?
Gifts
Please note, physical delivery of all redemptions will be delayed. Our gift department is working hard to get the gifts out as soon as possible, but unfortunately will not be able to deliver many of the physical gifts as quickly as before. Please allow 28 days delivery for physical gifts.
Support
IRI Shopper Panel Support Team is available to help you despite our recent shift from office to home. Our team is available to connect with you via Facebook, email, or phone. Feel free to call us anytime between 9AM to 5PM Monday to Friday (excluding Public Holidays) at 1800 456 997 and leave a message, and we'll call you right back!
We hope you find the above information helpful. Please let us know if you are unable to scan weekly so you can continue to earn your weekly points. Despite the recent COVID-19 restrictions, we are here to help you get the support you need to participate as active panelists. We are all in this together!
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