Please allow 15 business working days to receive Gift Cards and 4 weeks for all other gift orders. Sometimes delivery might take a bit longer due to stock levels, seasonal demand, or other unforeseen circumstances.*
NOTE: Flexi eGift Cards will be delivered on Mondays and Wednesdays.
*We’re working hard to deliver rewards as safely and quickly as possible, however please be aware that the impacts of the coronavirus pandemic are resulting in some delays with availability and shipping of reward items outside of our control.
For more information about Covid-19: Impact on Rewards Delivery . Click here
If you have not received your gift outside the allowed time.
Please email us at email@example.com or call us on 1800 456 997 option 2
We will need information the following information to track your order:
- what gifts you ordered
- redemption (order) number sent to your email, if you have it