My Profile - clicking "Save Details" does not save my profile details

When you login to the Shopper Panel website and click on the "My Profile". You can update to your contact, email address, home address and so on.

Save button issue - if you are updating the profile on your phone. Please consider updating your profile on a browser on your computer, laptop or tablet.

If you have an issue with details not saving.  Please follow the steps below:

1.  Ensure all question are fill in.

2.  Questions with the asterisk must be answered. See below:

 

3.  If you do not answer the question with the Asterisks or an answer is missing. Your detail will not save and missing information box will highlight in blue. Please below:

 

 If the box does not highlight, please go back and check that all question has been answered. 

 4. click on “Save details”