1. Go to the google play store or follow this link: http://bit.ly/GoogSnG
2. Search for Scan n go app on the Play Store. If there is an update - you will be able to tap "update" next to "uninstall" button.
3. Check you have the latest version of Scan n Go via "My Account". The latest Scan n Go app, is v4.0.4 (as highlighted in Yellow)
*Tips - If this is not working for you. Please check your device is updated to the latest version.
If you are still experiencing issues with this, please contact us on firstname.lastname@example.org or 1800 456 997 option 2