1. Logon to your account, (if you need assistance please see our link here).
2. Click on "Profile" at top of page:
3. Edit your details (Below is what it look like when you click on "Profile")
4. To complete click on "Save details".
Please contact us on 1800 456 997 option 2 or email Panelhelp@iriworldwide.com.au.
We may need to arrange to replace your handheld scanner, or we can change your account over to use our efficient Scan n Go app. Once we arrange to return your scanner back to us, we will send your login details to you.