Point Expire:
No. Your reward points do not expire as long as you are continuously scanning every week. You are not required to redeem your points at any time and there's no limit to number of redemptions you can make.
Once you stop participating in the panel, you have 30 days to order your gift(s).
Point deduction:
This could be for two reasons:
- You have recently just ordered a gift and your points have been deducted for that particular gift or
- The system automatically deducts points if it does not receive your grocery data for four (4) consecutive weeks.
If you have any further questions. You can contact us on 1800 456 997. Alternatively, you can email: panelhelp@iriworldwide.com.au
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