Please contact us so we can talk you through a process to get the scanner working again.
Articles in this section
- How Do I Refer a Friend?
- How do I check how many points I have?
- What do I do when a barcode is not scanning?
- My Profile - clicking "Save Details" does not save my profile details
- How do I add new household members?
- How to reset my hand held scanner
- The Scan n GO App prompts me that it has not been able to transmit my scanned data. What should I do?
- Android: How do I update my Scan n Go app to the latest version?
- How do I update my change of address and contact details?
- My handheld scanner will not switch on. What should I do?