Toll Free Number: 1800 456 997
Po Box 3074 Rhodes NSW 2138
Request a call using scanner
- Turn on scanner so it shows the main menu “What would you like to do?”
- Scroll down and highlight “Request a Call” by pressing any blue key
- The scanner will then display “CALL REQUEST – Please enter when to call:” with a list of options to select a day and time to call you. (Please Note: The message is sent overnight, so we cannot call you on the same day that you send the request).
- Use the arrow keys to select the most convenient day to be contacted and enter the time you would like us to call by using the number key pad. (Please Note: the scanner is set to a 24-hour time from Monday to Friday so you will need to enter the time in 24-hour format. For example for 9.30am you would need to enter 0930 or for 3pm you would enter 1500 and so on.)
- Once you have selected the day and time to be contacted press any blue key to enter and place scanner back into cradle.